Who we are
Restaurant “O Caniço” is operated by the commercial company Maré Risível – Restauração e eventos Unipessoal Lda, which is the entity responsible for processing your personal data obtained through this website, or directly from our customers, through booking contact, at the restaurant, as well as through contact or suggestion forms. The responsible entity may be contacted via the following email address: pd@canicorestaurante.com
What personal data is collected and how it is collected
Under the General Data Protection Regulation (GDPR), Personal Data means any information relating to an identified or identifiable natural person, with an identifiable person being one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, mental, economic, cultural or social identity.
Personal data is collected and processed by Maré Risível – Restauração e eventos Unipessoal Lda only when we are contacted directly by our customers, whether through the contact or suggestion form on this website or at the restaurant, by telephone or email contact, for table reservations, event bookings, quote requests, or any other contact initiated by the customer.
The data collected will be the essential data required to allow table reservations, event bookings, event quotations, customer contact at their request, as well as to ensure the best service and respond to your needs and requests, with the aim of providing the best possible service. The data includes customer name, email address, telephone contact, tax identification number, payment method details, number of guests in the case of table reservations, and in the case of events, the type of service requested, number of guests and any other information deemed necessary or convenient from the customer’s perspective or according to the type of service involved.
What is the purpose of the collected data and how may it be used?
The data is obtained in the context of preparing and carrying out service contracts between Maré Risível – Restauração e eventos Unipessoal Lda and its customers and is processed in compliance with contractual obligations and legal requirements.
Where consent is requested, and the requested consent is given for a different use of your data, such data will be stored and processed within the scope described in the respective consent declaration. For example, consent granted for promotional purposes (event invitations, promotions, marketing).
The personal data we collect is processed electronically and stored in databases, with full compliance with current data protection legislation and information security standards.
We perform encrypted server-level backups within parameters that allow recovery in the event of cyber-attacks, programming errors, misuse of technological means or accidental deletion.
The personal data you provide us will be stored within the European Union and may only be transferred outside the European Union to countries offering the same level of protection required by current regulations.
With whom is your data shared and from which third parties do we receive data?
We do not share your data with third parties and we do not receive data from third parties.
Subcontracted Entities
The data subject consents that Maré Risível – Restauração e eventos Unipessoal Lda, within the scope of its activity, may use subcontractors who process your data on our behalf, which implies the processing of such data by those entities.
When this occurs, we take appropriate measures to ensure that such subcontractors, sometimes part of a specific business group, provide sufficient and adequate guarantees for implementing technical and organisational measures and that they will act only in accordance with our instructions.
Personal data storage period
The period during which data is stored and retained varies according to the purpose for which the information is processed. There are legal requirements that oblige us to retain data for a minimum period of time. There are legal requirements that oblige us to retain data for a minimum period of time.
Where there is no legal retention period, data will be stored and retained only for the minimum period necessary for the purposes that justified its collection and subsequent processing, after which it will be deleted from our database.
Personal data provided to us, with your consent, for promotional and marketing purposes, will be kept until the data subject requests its deletion, or when it no longer serves the purposes for which it was provided.
Your rights regarding your personal data
We guarantee the exercise of your rights of:
Access – you have the right to request confirmation as to whether or not your personal data is being processed and to access your data, in accordance with Article 15 of the GDPR.
Retification – you have the right, without undue delay, to have inaccurate personal data concerning you corrected and incomplete data completed.
Right to erasure – also referred to as the right to be forgotten – you may request, in certain circumstances, that your personal data be erased from our records without undue delay.
Objection – you have the right to object to certain types of data processing, such as processing for direct marketing purposes.
Right to portability – you have the right to transfer your personal data that we hold to another organisation or to receive it in a structured, commonly used and machine-readable format.
Right to restriction of processing – when, for example, you wish to contest the accuracy of your personal data during a period that allows us to verify its accuracy.
To exercise these rights, please send an email to pd@canicorestaurante.com. A form will be sent to you so that you may exercise your rights as a data subject. Please complete all fields and return it to the email address indicated above. Upon proper receipt of the form, Maré Risível – Restauração e eventos Unipessoal Lda undertakes to guarantee the exercise of the right within the legally established period.
Information and communications will be provided free of charge.
Please note, however, that if requests submitted by the data subject are manifestly unfounded or excessive, particularly due to their repetitive nature, we may, under the General Data Protection Regulation:
- a) Require payment of a reasonable fee, taking into account the administrative costs of providing the information or communication, or of taking the requested measures;
or
- b) Refuse to act on the request, in which case we will demonstrate the manifestly unfounded or excessive nature of the request.
How do we use cookies?
We use cookies to store information such as your personal preferences when you visit our website. This may include a simple popup, or links to various services we provide, such as forums.
In addition, we also use third-party advertising on our website to support maintenance costs. Some of these advertisers may use technologies such as cookies and/or web beacons when advertising on our website, which means that these advertisers (such as Google through Google AdSense) may also receive your personal information, such as IP address, ISP, browser, etc. This function is generally used for geotargeting (for example, showing advertising from Lisbon only to readers from Lisbon) or presenting targeted advertising to a specific type of user (such as showing restaurant advertising to a user who regularly visits cooking websites).
You have the power to disable cookies in your browser settings, or by making changes in Anti-Virus software tools such as Norton Internet Security. However, this may alter the way you interact with our website, or other websites. This may affect or prevent logins to programmes, websites or forums within our network and others.
Who can I contact if I have questions?
If you have any questions regarding how we collect and process your personal data, you may contact pd@canicorestaurante.com
Policy Review
We reserve the right to amend the content of this privacy policy without prior notice, while ensuring that such changes are communicated on our platform whenever they occur.
